Seneca: Demochares, who was surnamed Parrhesiastes on…

A good test of power is what happens when someone speaks to it rudely. The easy response is to punish the person, especially when everyone expects you to defend your status. The harder response is to listen without letting a sharp tongue decide the terms of the encounter. That does not mean every insult is wise or welcome. It means that another person's lack of manners does not have to become your lack of self-command. If you lead a team, raise children, or have any authority at all, make room for people to tell you what they need—even awkwardly. You can correct the tone later if necessary. First hear the substance. A person secure in their position does not need to crush every impertinent voice. They can distinguish between a challenge to their ego and information they may need.